Macquarie Collections

Debt Collectors in Sydney

The Most Trusted Sydney Debt Collectors

Since 1990 Macquarie Collections have assisted thousands of clients to navigate through the debt recovery process, to save them time, energy and stress. Our debt recovery agency Sydney has more than 150 years of combined team experience, which ensures our clients are getting the best advice no matter the scope of the matter.

Whether you’re an individual, small or corporate business owner, our professional debt collectors Sydney are able to provide effective and efficient debt recovery. When proceeding with legal action our in-house solicitors work alongside your dedicated account manager for a smooth and stress-free litigation process.

Contact us today to see how we can work together to get you the result you deserve.

Why Partner with Our Debt Collectors in Sydney?

Easy Online Applications

Submit, track and update your debt recovery Sydney cases via our effortless online client portal. We understand how precious your time is, which is why our 24/7 online system allows clients to access their matters anywhere at any time. Simply contact us to get set up.

Decades of Debt Collection in Sydney

Throughout our three decades of being debt collectors Sydney, we have gained the knowledge and skills to ensure our clients receive exceptional service. No matter the size or how complex your debt is we have combined our 150 years of team experience to provide superior debt collection services Sydney.

Free Debt Collection Advice

Our debt collectors NSW leverage their years of experience to provide you tailored, and practical advice free of charge to help you improve your cash flow and avoid future debt recovery issues. Ask us how our debt collection agency NSW can assist you.

No Debt Recovery, No Commission

Recover your debts risk-free with our professional debt collectors Sydney. If we are legally prevented from proceeding with recovery action due the debtor being bankrupt or an execution of a personal insolvency agreement, we ensure that no commission will be payable.

Professional Debt Collectors Servicing Sydney, NSW

Our Sydney debt collection agency provides a unique debt recovery in NSW, Sydney, Australia and even New Zealand. Our online portal allows us to provide an exceptional service through every state of Australia and New Zealand. 

  • Sydney CBD
  • Blacktown
  • Campbelltown
  • Chatswood
  • Hornsby
  • Liverpool
  • Penrith
  • Parramatta
  • Newcastle
  • Central Coast
  • Wollongong
  • Etc.

Discover Debt Collection Services in Sydney

Our debt collectors Sydney can handle any size debt recovery from personal collection to small business and corporate recovery. Sydney individuals and businesses across a wide range of industries and sectors trust us to recover even the most challenging unpaid debts. Contact us now to see why we are favored for debt collection Sydney Australia.

We handle personal debt collection in a firm and compassionate way, to gain the best outcome for our clients. We understand that chasing friends, family and personal acquaintances for money can be an uncomfortable situation. Let our professional and experienced NSW debt recovery team handle the discussions to retrieve your payment.

From tradesmen and builders to accounts and suppliers, our Sydney debt collectors have the knowledge and experience to provide a fast and effective debt recovery process across all industries. Don’t waste anymore of your valuable time and have our small business debt collection Sydney team do the work for you. Contact us now to see how we can provide effective debt collection for your small business.

Our debt collector Sydney understands the severe impact that unpaid debts can have on your finances. From our decades of experience, we have implemented processes to provide our clients the highest chance of recovery. Take the stress out of commercial debt collection by leaving it to the experts.

Our experienced debt collectors Sydney specialise in fighting contested claims to help you achieve a fair result. Having in-house solicitors provides our clients with an effortless transition when proceeding with litigation action. See why we are the most trusted debt recovery lawyers Sydney.

Our Sydney Debt Collectors Make Recovery Simple

From our decades of experience Macquarie Collections understands that the debt recovery process can seem daunting. Therefore, we have found people tend to ignore their debts due to concerns about it being too stressful and time consuming. Because of this our debt collectors Sydney have implemented a streamlined, simple and cost-effective approach for our clients. 

Countless businesses and individuals in NSW and Sydney have trusted Macquarie Collections to recover their debts for over 30 years. We are proud of the reputation we have earned among the community, so it is no surprise that we are the Sydney debt collection agency that the locals turn to.

No debt is too small or too large, we service clients across a diverse range of professions and sectors, and we’ll gladly help you too.


Our Debt Recovery Process in NSW

1. Demand Of Payment

A demand of payment should be a final warning prior to commencing legal action. Our debt collectors Sydney can make contact via email, post, telephone or in person. A demand of payment is an effective and relatively inexpensive part of the debt recovery process NSW.

2. Negotiation With Debtor 

Once the demands have been issued and we receive a response from the debtor, we will then proceed to negotiate the terms of payment. It is preferred that the outstanding amount be paid in a lump sum, although if approved by our clients we can arrange a payment plan. If a payment plan is agreed to our debt collection NSW team continue to pursue these payments and will keep the client updated with the progress. 

3. Debt Litigation

Our debt recovery lawyers Sydney are on hand if the debtor continues to contest the outstanding payment. Your dedicated account manager works alongside our in-house solicitors to gain the best outcome for the matter. No matter how complex the case, our experienced legal team and debt collectors Sydney can handle it.

Frequently Asked Questions

Debt collection guidelines NSW are stipulated in the ACCC and ASIC Debt collection guideline: for collectors and creditors. This guideline outlines the responsibilities that collectors and creditors must adhere to throughout Australia.

Obligations that are enforced in this guideline include the frequency of contact being no more than three times per week, or 10 times per month at most. The guideline also outlines many other rights including hours of contact, location of contact, record keeping and many others.

Our debt collectors Sydney team are experienced and are fully trained in all aspects of debt recovery to ensure we comply with all relevant Laws and Guidelines.

The timeframe that the debt collection process in NSW takes is determined by the complexity of the case. 

Our debt collectors Sydney typically take around three weeks to recover straightforward cases. Although contested claims requiring legal action can take several months.

The sooner that the debt is referred to Macquarie Collections dedicated collection team the higher the recovery rate. So, contact us today to see how we can help you!

When asking when is the best time to get in touch with debt collectors the answer is simple, the sooner the better! We recommend that as soon as the invoice surpasses its due date to refer it to our debt recovery team to commence action. The sooner that the debt is referred, the higher chance of recovery.

Our Sydney debt collectors handle all aspects of the collection process; from reviewing your outstanding invoices and creating a personalised action plan to dealing directly with the debtor and pursuing the progress of the payment.

You will be kept up to date on all developments for absolute peace of mind and your account manager will be on hand to answer any queries you may have. Our online client portal that grants you 24/7 access to your matters, so you can view your debts anywhere at any time.

There is no need to meet in person, the entire debt collection process can be completed online. Our professional team is able to give you prompt updates via email, telephone and even via our client online portal.

The difference between a Letter of Demand and Statement of Claims is that; the Letter of Demand provides the debtor a final warning prior to commencing legal action, whereas a Statement of Claims is the initial step of legal action.

Letter of Demand – A letter of demand is an effective and relatively inexpensive way of recovering debt. Our debt collectors Sydney sends a formal letter to the debtor providing them an opportunity to pay the outstanding invoice amicably without going to court.

Statement of Claim –  A Statement of Claim is a document that the plaintiff (creditor) files with the courts to commence legal proceedings. This document outlines the crucial information including; the current outstanding balance, the debtors (defendants) details, and when the debt was incurred. This document is then served to the defendant to inform legal proceedings have commenced.

Yes! Even if you’re based in Sydney, we can help you collect debt from an out-of-state debtor. Our experienced team can assist with any debt with Australia and New Zealand.

Yes! Macquarie Collections not only provide a superior Sydney debt collection service, but we are also highly experienced to assist with any debt recovery throughout Australia and New Zealand. Contact us today to see how we can help you get the result you deserve.

Macquarie Collections have helped thousands of clients throughout every state and territory in Australia and New Zealand. No matter where in Australia you or the debtor is based we have the skills and training to gain the best result. Check out some other locations Macquarie Collections has provided our service:

Collecting Debts for Clients Across Sydney

Get In Touch with Our Debt Collectors in Sydney

Provide a few simple details and one of our experienced debt collection professionals will be in touch with you shortly. Don’t put off recovering your owed money any longer, contact the best debt collection agency Sydney!

Sydney: (02) 9119 6088