Debt Collectors in Perth
The Debt Collection Agency Perth Locals Trust
Macquarie Collections - Debt Collectors Perth
The Debt Collection Agency Trusted By Perth Businesses
We understand the financial and operational challenges that unpaid debts can create for businesses. With more than three decades of industry experience, Macquarie Collections has developed a streamlined and effective debt recovery process designed to maximise results while minimising stress for our clients.
Since 1990, we have built a strong reputation for delivering reliable debt collection services and fostering long-term client relationships. Our commitment to professionalism, efficiency and successful outcomes has made us a trusted choice for businesses across Perth.
Take the first step towards recovering outstanding debts with our simple online application process.
Why Partner with Macquarie Collections?
Complimentary Debt Recovery Advice
Our experienced debt collection professionals do more than recover outstanding debts. With over 150 years of combined industry experience, our team offers practical guidance and strategies to help businesses strengthen their credit management processes and improve cash flow.
No Recovery, No Commission
Recover outstanding debts with confidence. Where we are legally unable to pursue recovery action due to circumstances such as bankruptcy or a Personal Insolvency Agreement, no commission will be payable, ensuring a fair and transparent approach.
Simple Online Applications
Our secure online platform makes it easy to lodge, monitor and manage your debt recovery matters. Through our client portal, you can access real-time updates and case information 24/7, providing complete visibility over your debt collection matters.
Trusted Since 1990
For more than three decades, we have helped businesses and individuals across Western Australia recover outstanding debts efficiently and professionally. Our streamlined recovery process is designed to make debt collection as straightforward and accessible as possible, with clear communication, transparent procedures and expert support at every stage.
Professional Debt Collectors in Perth
Our debt collection specialists assist businesses throughout Perth, regional Western Australia and across Australia. Whether you are located in a metropolitan region or a remote area, our streamlined online application process makes it simple to commence debt recovery proceedings from anywhere.
We recover debts of all sizes for businesses across Australia and New Zealand, providing professional, efficient and results-driven debt collection services wherever your debtor is located.
We support clients across:
- Perth
- Bunbury
- Geraldton
- Albany
- Kalgoorlie-Boulder
- Busselton
- Port Hedland
- Broome
- Etc.
Comprehensive Debt Collection Services
We understand that chasing friends, family and personal acquaintances for money can be an uncomfortable situation. Our experienced debt recovery professionals can help manage personal debt collection with discretion, compassion and care. Let us handle the hard conversations and get your debt paid.
Unpaid invoices can have a serious impact on cash flow. From tradesmen and builders to accounts and suppliers, Macquaire Collections has the knowledge and experience to deliver fast and effective debt recovery across all industries. Let our small business debt collection team manage your outstanding debts so you can stay focused on running your business.
Recovering outstanding debts doesn’t have to be overwhelming or costly. With decades of experience, we’ve developed proven processes to maximise recovery and minimise disruption. From sole traders to multinational corporations, discover scalable commercial debt collection solutions to suit businesses of all sizes.
For disputed claims, our debt recovery lawyers can provide expert legal support to help you achieve a fair outcome. Our in-house solicitors ensure a smooth and efficient transition from negotiation to litigation when necessary.
Effective Debt Recovery for Every Circumstance
We have helped thousands of Australians recover outstanding debts across a wide range of matters. From personal loans between family members and friends to unpaid invoices for building and trade work, through to complex commercial debt recovery, our experienced team has the expertise to manage claims of all sizes and complexities.
Our Perth-based debt recovery agency provides a comprehensive debt recovery service tailored to your circumstances. Supported by dedicated account managers and an in-house legal team, we guide you through every stage of the recovery process, from initial collection efforts through to legal action where required.
No matter the size or nature of the debt, our professional team are committed to achieving the best possible outcome and helping you recover the money you are owed.
Any debt. Any size. We’re here to help!
Our Proven Debt Recovery Process
Letter of Demand
A demand of payment serves as a final notice prior to commencing legal action. Our team will issue a formal demand via email, post, phone or in person. This is often the fastest and most cost-effective step in the debt collection process.
Negotiation With Debtor
Once the demands have been issued and we receive a response from the debtor, we will then proceed to negotiate the terms of payment directly. We will collect the outstanding amount as a lump sum, or (if approved) we can arrange a payment plan. If a plan is agreed to, our debt collection team will continue to pursue these payments and provide ongoing updates.
Legal Action
Our experienced debt recovery lawyers are on hand should you need to proceed with legal action against your debtor. Our debt collection agents work alongside our in-house lawyers to ensure the best possible outcome.
Frequently Asked Questions
What are the debt collection guidelines in Western Australia?
Debt collection guidelines in WA are stipulated in the ACCC and ASIC Debt collection guideline: for collectors and creditors. This guideline outlines the responsibilities that collectors and creditors must adhere to throughout Australia.
These guidelines define rules and regulations around frequency of contact (no more than three times per week or 10 times per month), as well as requirements covering contact hours, communication methods, record keeping and more.
Our team are highly trained in all aspects of debt recovery, ensuring full compliance with all applicable laws and industry guidelines.
How long does the debt collection process take?
The timeframe for recovery depends on the complexity of your case. When an invoice has surpassed its due date, acting quickly can significantly improve your chances of recovery. Our debt collectors typically take around three weeks to recover straightforward cases. However, contested claims requiring legal proceedings can take several months. The sooner that the debt is referred to Macquarie Collections, the higher the recovery rate. Contact us today to see how we can help you.
What services do debt collectors provide?
Our debt collection team handle all aspects of the collection process; from reviewing your outstanding invoices and creating a personalised action plan to dealing directly with the debtor and, if necessary, pursuing legal action.
Can everything be handled online?
Yes. Our online client portal gives you 24/7 access to your matters, so you can view progress anywhere, any time. Your dedicated account manager will also keep you regularly updated on any developments.
Can you help me collect debt from an out-of-state debtor?
Yes. Our team can help you recover debt from a debtor outside of Victoria. Macquarie Collections handles debt recovery across Australia and New Zealand, making the process seamless no matter where the debtor is located.
Where does Macquarie Collections provide debt collection services?
Macquarie Collections has assisted thousands of clients across every state and territory in Australia, as well as New Zealand. No matter where you or your debtor is located, our debt collection team has the expertise to deliver the best possible outcome.
We provide debt collection services in most major locations, including Adelaide, Brisbane, Melbourne and Sydney.
Recovering Debts for Clients Across Perth
Get in Touch with Our Debt Collectors in Perth
Get your debt paid today! Simply fill out a few details in the form, and one of our experienced debt collection professionals will be in touch with you shortly.
Telephone: 1300 645 080
Telephone: 1300 645 080
Email address: perth@macquariecollections.com.au