Macquarie Collections

Debt Collectors in Perth

The Debt Collection Agency Perth Locals Trust

Debt Collectors in Perth

The Debt Collection Agency Perth Locals Trust

We understand the impact that unpaid debts can have on you. Fortunately, through our decades of knowledge we have been able to implement an easy, streamlined process to recover the money you’re owed. Our efficient and effective debt collection services have made us the preferred debt collectors in Perth.

Since 1990 we have built a reputation which has allowed us to develop long-lasting relationships with our clients. We’re the Perth debt collection agency that are trusted time and time again to get the results they need. Take the first steps to recovering the money you’re owed with our easy online applications. 

Why Work with Our Debt Collectors in Perth?

Complimentary Debt Collection Advice


Our knowledgeable Perth debt collectors go beyond simply recovering your debts. With our team having collectively over 150 years in the industry we have some great advice you can implement into your business to improve cash flow.

No Debt Collection, No Commission


Recover your debts risk-free with our professional debt collectors Perth. If we are legally prevented from proceeding with recovery action due the debtor being bankrupt or an execution of a personal insolvency agreement, we ensure that no commission will be payable.

Simple Online Applications


Our simple online applications allow you to submit, view and manage your debt recovery case progress virtually. The Client Portal provides you 24/7 access, which ensures you receive accurate and informed updates on all your Perth debt collection matters.

Favoured by Western Australia Since 1990


We know that unpaid debts can seriously impact your cash flow, so we’ve developed a simple, streamlined, accessible approach to debt collection. All you have to do to get started is apply online and your debt recovery could be completed in a matter of weeks.

Expert Debt Collectors in Perth, WA

Our Perth debt collectors service everywhere within Perth, Western Australia and Australia-wide. Whether you’re based in Perth or live in remote or regional Western Australia, our online applications make it easy to get the debt recovery process started. We can recover any sized debt anywhere in Australia and New Zealand.

  • Perth
  • Bunbury
  • Geraldton
  • Albany
  • Kalgoorlie-Boulder
  • Busselton
  • Port Hedland
  • Broome
  • Etc.

Explore Debt Collection Services in Perth

When it comes to Perth debt collection, business owners and individuals need someone they can trust. As a full-service debt collection agency, we provide anywhere from personal and small business collection to corporate and expert litigation, we can handle the most complex cases with our experienced debt recovery Perth team.

Does someone you know owe you money? Personal debt collection can be complicated, but our experienced small debt collection Perth team will handle everything efficiently and professionally to ensure you get what you’re owed.

Small business owners often don’t have the time to spend chasing up unpaid accounts and may choose to write off unpaid debts. With our debt collection Perth team, you can recover what you’re owed and free up more time for running your business. From tradies and builders to contractors and suppliers, let our debt recovery specialists handle the debt collection for your small business.

With the help of our experienced commercial debt collectors, we can prevent the impact that outstanding payments can have on your cash flow. Whether you’re a sole trader or a multinational corporation we’ll make the commercial debt collection process easy and hassle-free. Our corporate debt collection Perth team can help eliminate costly unpaid accounts and allow your cashflow to get back on track. 

When it becomes necessary to proceed with legal action, you can trust our experienced solicitors to gain the best outcome. Our in-house legal team ensures all t’s are crossed and the i’s are dotted. Your dedicated account manager will coordinate with our debt collection lawyer Perth to ensure that your claim runs smoothly and stress free. Don’t let persistent debtors impact your business.

Perth Debt Collectors for Any Size Debt

We’ve helped thousands of Australians recover unpaid debts. From personal loans between friends and family members to unpaid accounts for building work to complex commercial debt collection, there’s nothing we can’t handle. Whatever the size of your debt, we can help you too. 

Our debt recovery agency Perth offers a wide range of services. With our dedicated account managers and in-house legal team, they are by your side from the moment you start your debt collection journey to proceeding with legal action. Our experienced and compassionate debt collectors Perth will help you track down and recover your debts from even the most reluctant debtors. 

Any debt, any size, we are here to help!

Our Debt Recovery Process in Western Australia

1. Demand of Payment

Our debt collectors Perth initially presents the debtor with a demand of payment that provides the debtor an opportunity to pay the outstanding invoice amicably. This demand can be made via person, by phone or via letter or email. By involving our debt recovery Perth team ensures that the debtor priorities your invoice for payment.

2. Negotiation with Debtor 

The next stage of the process is to begin discussion with the debtor to arrange for payment to be made. Our Perth debt collectors will negotiate with the debtor either making payment in lump sum or as an agreed payment plan.

3. Debt Litigation

In the case that your debtor does not respond to our attempts to contact them, commencing legal proceedings may be recommended. Our knowledgeable debt recovery lawyers Perth are on hand to make the transition as smooth and efficient as possible. You can rest assured knowing that our team will fight defending claims in court to ensure you receive proper payment for your unpaid debts.

Frequently Asked Questions

Debt collection guidelines WA are stipulated in the ACCC and ASIC Debt collection guideline: for collectors and creditors. This guideline outlines the responsibilities that collectors and creditors must adhere to throughout Australia.

Obligations that are enforced in this guideline include the frequency of contact being no more than three times per week, or 10 times per month at most. The guideline also outlines many other rights including hours of contact, location of contact, record keeping and many others.

Our debt collectors Perth team are experienced and are fully trained in all aspects of debt recovery to ensure we comply with all relevant Laws and Guidelines.

The Perth debt collection process can typically take around three weeks for straightforward cases. Although contested claims requiring legal action can take several months. 

The sooner the debt is referred to our debt collectors Perth the higher the recovery rate. Your dedicated account manager will keep you up to date at every stage and provide accurate estimates as far as we are able. So, contact us today to see how we can help you!

For the best chance of recovery, you should get in touch with debt collectors in Perth as soon as your invoice has surpassed its due date. 

You can also provide your debtor a friendly reminder to ensure that the invoice has not been misplaced and allow them to correct their error before proceeding with the debt recovery process. Contact our Perth debt collection team to see how we can help.

Our Perth debt collectors have years of experience and expertise in the industry to ensure that you have an effective and stress-free collection process. We have worked with individuals and businesses from all walks of life, from sole traders and contractors to large corporations. Our debt collectors Perth will review the outstanding invoice and deal directly with the debtor to plan a course of action to recover the outstanding payment. Also keeping you updated on the progress to ensure everything runs smoothly.

We provide online support throughout the course of your debt collection. Clients can initially submit an enquiry through our website to receive an email or phone response from one of our Perth debt collection specialists. You can continue to discuss your matters with your dedicated account manager through email, phone or even our 24/7 online client portal. This provides our client the flexibility to apply, view and manage their accounts anytime anywhere.

Even if you’re based in Perth, we can help you to collect debt from an out-of-state debtor. Macquarie Collections has provided thousands of clients across Australia and New Zealand with their exceptional debt recovery services. Our knowledgeable team is fully trained to ensure you receive the best possible support and advice regardless of which state the debtor is located.

Most definitely! No matter what state you are based within Australia or New Zealand, Macquarie Collections highly experienced team can help you get the result you deserve. Other than our Perth debt collection see what other locations we service to:

Collecting Debts for Clients Throughout Perth

Get in Touch with Our Debt Collectors in Perth

The sooner you apply, the sooner you can improve your financial situation. Our Perth debt collectors can help you get the money you’re owed, fast. Apply online today in just a few minutes to start the debt recovery process.

Telephone: 1300 645 080

Email: perth@macquariecollections.com.au