Macquarie Collections

Personal Debt Collection

Personal debt collection agency providing effective services at a fair price since 1990

At Macquarie Collections, we know the impact unpaid debt can have on your cash flow. As trained private debt collectors, we specialise in fast, stress-free personal debt collection. Australia wide or overseas, we recover any size debt, anywhere. Our fully trained and licensed team has a combined personal debt collection experience of over 150 years and collects all types of personal debt for our clients every year. We’ve seen it all before and can help you get what you’re owed.  

Why Work With us

FREE Advice

Our trained debt collection professionals can provide free, personalised advice on any matter relating to personal debt collection and debt management.

No Recovery, No Commission

We’re so confident we’ll be able to recover your debt, we offer a no recovery, no commission policy. If we can’t collect your debt, you don’t pay commission

Experienced Team

Our highly-trained and fully certified team is backed up by a combined experience of over 150 years. There’s no personal debt recovery task we can’t handle.

Our Clients

We work with everyone from sole traders to corporations. We’ll take on any size debt and ensure every stage of the debt recovery process is smooth and stress-free. Each of our clients is paired with a dedicated Account Manager who will oversee all aspects of the personal debt recovery process and work hard to deliver the desired result.

Personal debt collection Australia wide and internationally

Whether you require personal debt collection in Australia or New Zealand we can help. Our team will pursue your debtors across state boundaries and international borders to ensure you get the result you deserve.

Experienced private debt collectors and solicitors at your service

As a full-service money recovery agency, we can handle every aspect of the personal debt recovery process. The reality is debt collection isn’t always a straightforward process, and when debtors choose to defend the case against them, you need an experienced team on your side. We can commence legal action on your behalf and fight disputed claims. Plus, everything can be handled easily online with minimal involvement on your part.

Make Macquarie Collections your money recovery agency

When it comes to personal debt collection, Australians need someone they can trust. At Macquarie Collections, we’ve been helping Australian businesses and individuals recover their debts since 1990. In more than three decades of personal debt collection, we’ve helped thousands of people just like you recover millions in unpaid debt. Don’t put up with interrupted cash flow any longer, let our experienced team handle everything for you and work hard to recover what you’re owed.

Common Questions

Hiring a personal debt collection agency is a big step and we want you to feel confident when you choose Macquarie Collections as your private debt collector. If you have any questions about our services please don’t hesitate to get in touch.

The debt collection process typically takes around three weeks for straightforward cases up to several months for contested claims requiring legal action. At Macquarie Collections, we make the debt collection process easy and as stress-free as possible. We will keep you up to date at every stage of your debt collection case and provide accurate estimates as far as we are able.

At Macquarie Collections, we charge a commission on personal debt collection. If for any reason we are unable to collect your debt, this commission will be waived. If litigation is required, our lawyers will not charge commission but will charge a fee. We have no hidden fees or charges and can recover any sized debt.

We start with a demand for payment of the outstanding debt. If contact is made with your debtor then we will negotiate payment. If no contact is made and the debt is not recovered we can begin legal action. If the claim is defended we have in-house solicitors highly experienced in fighting defended claims who can help you get a result. 


You will be required to give instructions at various stages of the debt recovery process and your Account Manager will assist you throughout the process. You will have easy 24-hour online access to your files and information.

We are a full-service personal debt collection agency composed of experienced debt collection professionals and solicitors. This means we’re able to handle everything from simple debt collection to complex litigation in-house and provide dedicated personal debt collection Australia wide and overseas. With over 150 years worth of combined experience and hundreds of millions in debt collected since 1990, whatever your personal debt collection needs, we can help.

Get in touch today

Start your debt collection journey today with an obligation-free quote. Provide some details and one of our experienced debt collectors will be in touch shortly.