Macquarie Collections - Debt Collectors Adelaide
South Australia's Leading Debt Collection Agency
Unpaid debts can put unnecessary strain on cash flow, disrupt business operations and take valuable time away from what matters most. Whether you’re a business owner chasing overdue invoices or an individual trying to recover money owed, having an experienced team on your side can make all the difference.
For more than 30 years, Macquarie Collections has provided professional debt collection services across South Australia, helping businesses and individuals recover outstanding debts with confidence. Our experienced team combine proven recovery strategies with personalised service to achieve the best possible outcome for every client.
From personal and small business debt collection to corporate recoveries and in-house legal services, our team has been offering comprehensive and results-driven debt recovery solutions since 1990.
Take the first step towards recovering outstanding debts with our simple online application process.
Why Partner with Macquarie Collections?
Free Debt Recovery Advice
Not sure where to start? Whether you're dealing with a personal debt, overdue business invoices or looking to strengthen your credit management processes, our experienced team is here to help. We offer obligation-free guidance to help you understand your options and determine the most effective recovery strategy.
No Collection, No Commission
Keep your debt recovery risk-free. If we are legally prevented from proceeding with recovery action due to debtor bankruptcy or a Personal Insolvency Agreement, no commission will be payable.
Simple Online Applications
Our secure online platform makes it easy to lodge, monitor and manage your debt recovery matters. Through our client portal, you can access real-time updates and case information 24/7, providing complete visibility over your debt collection matters.
Experienced Debt Recovery Specialists
When you partner with Macquarie Collections, you'll work with a dedicated Account Manager who understands your matter and supports you throughout the entire recovery process. Backed by our experienced team, we deliver streamlined debt recovery services with clear communication, tailored advice and a proactive approach designed to achieve the best possible outcome.
Trusted Debt Collectors in Adelaide
Whether you’re located in the Adelaide CBD, surrounding suburbs or regional South Australia, our experienced team provides professional debt recovery services across the state.
We regularly assist clients throughout:
- Adelaide CBD
- Glenelg
- Salisbury
- Gawler
- Mount Barker
- McLaren Vale
- Mount Gambier
Comprehensive Debt Collection Services
Macquarie Collections offers a complete range of debt recovery services, from personal collections to complex commercial matters and legal recovery. Whatever the circumstances, our experienced team has the expertise to support you.
We understand that chasing friends, family and personal acquaintances for money can be an uncomfortable situation. Our experienced debt recovery professionals can help manage personal debt collection with discretion, compassion and care. Let us handle the hard conversations and get your debt paid.
Spend less time chasing up accounts and more time running your business. From tradesmen and builders to accounts and suppliers, Macquaire Collections has the knowledge and experience to deliver fast and effective debt recovery across all industries. Let our small business debt collection team manage your outstanding debts so you can stay focused on running your business.
Recovering outstanding debts doesn’t have to be overwhelming or costly. With decades of experience, we’ve developed proven processes to maximise recovery and minimise disruption. From sole traders to multinational corporations, discover scalable commercial debt collection solutions to suit businesses of all sizes.
For disputed claims, our debt recovery lawyers can provide expert legal support to help you achieve a fair outcome. Our in-house solicitors ensure a smooth and efficient transition from negotiation to litigation when necessary. Where appropriate, we can also assist with enforcing judgments through legal recovery options, including garnishee orders that redirect payments owed to the debtor towards satisfying the outstanding debt.
Debt Collection Solutions For Every Circumstance
For over three decades, Macquarie Collections has helped individuals and businesses across Adelaide recover outstanding debts with confidence. As a trusted debt collection agency, our experienced team manages matters of all sizes with professionalism, providing practical advice, personalised support and effective debt recovery strategies tailored to your circumstances.
Whether you’re recovering a personal loan or pursuing payment for unpaid invoices, our debt collection team is here to help. We combine compassionate communication with proven recovery methods to maximise your chances of a successful outcome while making the process as straightforward and stress-free as possible.
Our Proven Debt Recovery Process
Letter of Demand
A demand of payment serves as a final notice prior to commencing legal action. Our team will issue a formal demand via email, post, phone or in person. This is often the fastest and most cost-effective step in the debt collection process.
Negotiation With Debtor
Once the demands have been issued and we receive a response from the debtor, we will then proceed to negotiate the terms of payment directly. We will collect the outstanding amount as a lump sum, or (if approved) we can arrange a payment plan. If a plan is agreed to, our debt collection team will continue to pursue these payments and provide ongoing updates.
Legal Action
Our experienced debt recovery lawyers are on hand should you need to proceed with legal action against your debtor. Depending on the nature and value of the claim, matters may be filed in the Magistrates Court or District Court of South Australia. Our debt collection agents work alongside our in-house lawyers to ensure the best possible outcome.
Frequently Asked Questions
What are the debt collection guidelines in South Australia?
Debt collection guidelines in SA are stipulated in the ACCC and ASIC Debt collection guideline: for collectors and creditors. This guideline outlines the responsibilities that collectors and creditors must adhere to throughout Australia.
These guidelines define rules and regulations around frequency of contact (no more than three times per week or 10 times per month), as well as requirements covering contact hours, communication methods, record keeping and more.
Our team are highly trained in all aspects of debt recovery, ensuring full compliance with all applicable laws and industry guidelines.
How long does the debt collection process take?
The timeframe for recovery depends on the complexity of your case. When an invoice has surpassed its due date, acting quickly can significantly improve your chances of recovery.
Our debt collectors typically take around three weeks to recover straightforward cases. However, contested claims requiring legal proceedings can take several months. The sooner that the debt is referred to Macquarie Collections, the higher the recovery rate. Contact us today to see how we can help you.
What services do debt collectors provide?
Can you help me collect debt from an out-of-state debtor?
Yes. Our team can help you recover debt from a debtor outside of South Australia. Macquarie Collections handles debt recovery across Australia and New Zealand, making the process seamless no matter where the debtor is located.
Where does Macquarie Collections provide debt collection services?
Recovering Debts for Clients Across Adelaide
Get in Touch with Our Debt Collectors in Adelaide
Get your debt paid today! Simply fill out a few details in the form, and one of our experienced debt collection professionals will be in touch with you shortly.
Telephone: 1300 645 080