Macquarie Collections - Debt Collectors Brisbane
Melbourne's Trusted Debt Recovery Agency
Unpaid debts don’t just sit on your books; they slow down business and disrupt cash flow. At Macquarie Collections, we provide a simple way to recover what you’re owed. Combining advanced technology with a highly experienced team, we offer reliable and effective commercial debt collection services. With more than 150 years of collective industry experience, we understand what it takes to recover your outstanding debts.
Whether you’re an individual, small business owner or large corporation, we offer a seamless, transparent and cost-effective approach to debt collection. Our simple online portal offers clients 24-hour access along with a dedicated account manager to guide you through every step of the process.
If you’re ready to take control of your cash flow, we’re here to help.
Why Partner with Macquarie Collections?
Smart & Strategic Debt Recovery
We don’t just recover debts, we help you prevent them. Our professional debt recovery team provide practical, tailored advice to strengthen your credit processes and improve long-term cash flow.
Simple Online Applications
Managing your debt recovery cases has never been easier. Submit and track your matters online with 24/7 access to real-time updates, giving you complete visibility at every stage.
No Debt Collection, No Commission
Our model is simple; if we don’t recover your debt, you don’t pay commission. In cases where recovery action cannot proceed due to insolvency or bankruptcy, you won’t be charged.
Trusted Since 1990
For over three decades, Macquarie Collections has supported businesses across Brisbane with reliable debt recovery services. Our proven systems make the process efficient, affordable and stress-free.
Professional Debt Collection Agency, Brisbane
Our debt collectors provide comprehensive services across Brisbane, supporting clients in metropolitan centres as well as regional and remote communities. With our online platform, you can manage your cases from anywhere at any time, helping you recover debt and improve cash flow from the comfort and convenience of your own home.
We support clients in:
- Brisbane
- Gold Coast
- Sunshine Coast
- Townsville
- Cairns
- Ipswich
- Lockyer Valley
- Logan City
- Moreton Bay
- Redlands
- Mackay
- Rockhampton
- Etc.
Comprehensive Debt Collection Services
Macquarie Collections offers a complete range of debt recovery services, from personal collections to complex commercial matters and legal recovery. Whatever the circumstances, our experienced team has the expertise to support you.
We understand that chasing friends, family and personal acquaintances for money can be an uncomfortable situation. Our experienced debt recovery professionals can help manage personal debt collection with discretion, compassion and care. Let us handle the hard conversations and get your debt paid.
Unpaid invoices can have a serious impact on cash flow. From tradesmen and builders to accounts and suppliers, Macquaire Collections has the knowledge and experience to deliver fast and effective debt recovery across all industries. Let our small business debt collection team manage your outstanding debts so you can stay focused on running your business.
Recovering outstanding debts doesn’t have to be overwhelming or costly. With decades of experience, we’ve developed proven processes to maximise recovery and minimise disruption. From sole traders to multinational corporations, discover scalable commercial debt collection solutions to suit businesses of all sizes.
For disputed claims, our debt recovery lawyers can provide expert legal support to help you achieve a fair outcome. Our in-house solicitors ensure a smooth and efficient transition from negotiation to litigation when necessary.
Proven Debt Recovery Solutions for Every Situation
As a complete service debt collection agency, Macquarie Collections has been trusted by businesses and individuals for over 30 years. From personal loans between friends and family to unpaid construction accounts and complex commercial disputes, our experienced team has the capability to manage it all.
Combining persistence with professionalism, our debt recovery specialists work to recover outstanding debts as efficiently as possible, even in challenging circumstances. Whether you’re owed money locally, interstate or in New Zealand, our team have the systems and expertise to pursue recovery wherever it’s needed.
Taking the first steps to recover your money is simple. With our streamlined online application process, you can take action today.
Any debt. Any size. We’re here to help!
Our Proven Debt Recovery Process
Letter of Demand
A demand of payment serves as a final notice prior to commencing legal action. Our team will issue a formal demand via email, post, phone or in person. This is often the fastest and most cost-effective step in the debt collection process.
Negotiation With Debtor
Once the demands have been issued and we receive a response from the debtor, we will then proceed to negotiate the terms of payment directly. We will collect the outstanding amount as a lump sum, or (if approved) we can arrange a payment plan. If a plan is agreed to, our debt collection team will continue to pursue these payments and provide ongoing updates.
Legal Action
Our experienced debt recovery lawyers are on hand should you need to proceed with legal action against your debtor. Our debt collection agents work alongside our in-house lawyers to ensure the best possible outcome.
Frequently Asked Questions
Debt collection guidelines in Queensland are stipulated in the ACCC and ASIC Debt collection guideline: for collectors and creditors.
This guideline outlines the responsibilities that collectors and creditors must adhere to throughout Australia.
These guidelines define rules and regulations around frequency of contact (no more than three times per week or 10 times per month), as well as requirements covering contact hours, communication methods, record keeping and more.
Our team are highly trained in all aspects of debt recovery, ensuring full compliance with all applicable laws and industry guidelines.
The timeframe for recovery depends on the complexity of your case. When an invoice has surpassed its due date, acting quickly can significantly improve your chances of recovery. Our debt collectors typically take around three weeks to recover straightforward cases. However, contested claims requiring legal proceedings can take several months. The sooner that the debt is referred to Macquarie Collections, the higher the recovery rate. Contact us today to see how we can help you.
Yes. Our team can help you recover debt from a debtor outside of Victoria. Macquarie Collections handles debt recovery across Australia and New Zealand, making the process seamless no matter where the debtor is located.
Macquarie Collections has assisted thousands of clients across every state and territory in Australia, as well as New Zealand. No matter where you or your debtor is located, our debt collection team has the expertise to deliver the best possible outcome.
We provide debt collection services in most major locations, including Adelaide, Melbourne, Sydney and Perth.
Collecting Debts for Clients Across Brisbane
Get In Touch with Our Debt Collectors in Brisbane
Get your debt paid today! Simply fill out a few details in the form, and one of our experienced debt collection professionals will be in touch with you shortly.
Brisbane: (07) 3556 3960