Macquarie Collections

Debt Collectors in Brisbane

The Debt Collection Agency Brisbane Locals Trust

Unpaid debts can have a serious impact on your cash flow. Fortunately, there is a simple way to recover the money you’re owed. We’ve combined the latest technology with highly trained staff, who collectively have 150 years of professional debt recovery experience, to offer an exceptional debt collection service. That’s why we are the debt collectors Brisbane locals trust time and time again.

Many Queenslanders avoid seeking help with their debt recovery due to the assumption that it is more trouble than it’s worth or that it’s too expensive. Fortunately, at Macquarie Collections we’ve made debt collection affordable and simple with a 24/7 online client portal. Your dedicated account manager is there to help you with every aspect of the debt collection process, you can rest assured knowing you’re in good hands.

Our efficient and effective debt collection services have made us the preferred debt collection agency Queensland continues to opt for. Contact us to see why.

Why Work with Our Debt Collectors in Brisbane?

Complimentary Debt Collection Advice

We go beyond simply recovering your debts. Improve your cash flow by implementing our free personalised advice from our experienced Brisbane debt collectors.

Simple Online Applications

Our simple online applications allow you to submit, view and manage your debt recovery case progress virtually. The Client Portal provides you 24/7 access to ensure you receive accurate and informed updates on all your Brisbane debt collection matters.

No Debt Collection, No Commission

Recover your debts risk-free with our professional debt collectors Brisbane. If we are legally prevented from proceeding with recovery action due the debtor being bankrupt or an execution of a personal insolvency agreement we ensure that no commission will be payable.

Favoured by Queenslanders Since 1990

We understand that the idea of recovering debts can feel daunting and it’s common for Brisbane businesses to choose to write debts off rather than pursuing them. At Macquarie Collections, we’ve made recovering your debts simple, affordable and stress-free, with easy online applications and a streamlined recovery process.

Expert Debt Collectors in Brisbane, QLD

Our Brisbane debt collectors service everywhere within Queensland from debt collection in the Gold Coast to Cairns, from debt recovery in the Sunshine Coast to Ipswich. Clients can apply, view and manage their debt collection cases online with our simple online portal, this allows our team to provide our exceptional debt collection service throughout:

  • Brisbane
  • Gold Coast
  • Sunshine Coast 
  • Townsville
  • Cairns
  • Ipswich
  • Lockyer Valley
  • Logan City
  • Moreton Bay 
  • Redlands
  • Mackay
  • Rockhampton
  • Etc.

Explore Debt Collection Services in Brisbane

Macquarie Collections offer a complete package service, from personal and small business collection to corporate and expert litigation, we can handle the most complex cases with our experienced debt recovery Brisbane team. Contact us now to see why we are the chosen debt collection agency in Brisbane.

It can be awkward negotiating the payment of overdue debts with friends or family members. As trained private debt collectors, we specialise in fast, stress-free personal debt collection. Our experienced small debt collection Brisbane team can help you negotiate to recover your unpaid debts.

Small business owners are often too time poor to chase up unpaid invoices, which is why our small business debt collection Brisbane team is the perfect fit for you. From tradies and builders to contractors and suppliers, our clients choose us for our proven track record of fast, affordable and effective service.
Let our debt recovery specialists handle the debt collection for your small business.

Unpaid debts can have a serious impact on your finances. Whether you’re a sole trader or a multinational corporation we’ll make the commercial debt collection process easy and hassle-free. Our experienced corporate debt collection Brisbane team can eliminate costly unpaid accounts and allow your cashflow to get back on track.

If a claim is contested in court, our in-house debt recovery lawyers are on hand ready to defend your claim to ensure you achieve a fair result. Your dedicated account manager will work together with our experienced debt collection lawyer Brisbane to ensure that your claim runs smoothly and stress free. Don’t let persistent debtors impact your business.


Brisbane Debt Collectors for Any Size Debt

As a full-service debt recovery agency Brisbane businesses and individuals have trusted us to recover their debts for over 30 years. From personal loans between friends and family members to unpaid accounts for building work and complex commercial debt collection, there’s nothing we can’t handle. Our experienced and compassionate debt collectors Brisbane team will help you track down and recover your debts from even the most reluctant debtors. Anywhere in Brisbane, Queensland or the rest of Australia and even New Zealand, we’ll take care of it.

We’re proud of the reputation we’ve built over the years, which has allowed us to develop long-lasting relationships with our Brisbane clients who trust us time and time again to get the results they need. Take the first steps to recovering the money you’re owed with our easy online applications. 

Any debt, any size, we are here to help!

Our Debt Recovery Process in Queensland

1. Demand of Payment

A demand of payment provides the debtor an opportunity to pay the outstanding invoice amicably. Our debt recovery team can make contact in person, by phone or via letter or email. Your aim is to produce a sense of urgency to the debtor so that your invoice is prioritised. By involving our debt collectors Brisbane ensures that the debtor has your invoice front of mind for payment.

2. Negotiation With Debtor 

Once our Brisbane debt collectors have made contact with your debtor, we’ll arrange for your debt to be paid. Payment can be paid in a lump sum or is often arranged as a payment plan.

3. Debt Litigation

If your debtor does not respond to our attempts to contact them, we may need to begin litigation. If necessary, our experienced debt recovery lawyers Brisbane can fight defending claims in court to ensure you receive proper payment for your unpaid debts. Our in-house legal team will work alongside your dedicated Brisbane debt collectors to ensure your debt recovery runs smoothly and efficiently.

Frequently Asked Questions

Debt collection guidelines QLD are stipulated in the ACCC and ASIC Debt collection guideline: for collectors and creditors. This guideline outlines the responsibilities that collectors and creditors must adhere to throughout Australia.

Obligations that are enforced in this guideline include the frequency of contact being no more than three times per week, or 10 times per month at most. The guideline also outlines many other rights including hours of contact, location of contact, record keeping and many others.

Our debt collectors Brisbane team are experienced and are fully trained in all aspects of debt recovery to ensure we comply with all relevant Laws and Guidelines.

The debt collection process typically takes around three weeks for straightforward cases. Although contested claims requiring legal action can take several months.

At Macquarie Collections, we make the debt collection process easy and as stress-free as possible. Our debt collectors Brisbane will keep you up to date at every stage and provide accurate estimates as far as we are able. The sooner that the debt is referred to Macquarie Collections dedicated collection team the higher the recovery rate. So contact us today to see how we can help you!

You should get in touch with debt collectors in Brisbane once your invoice has lapsed its due date.

Alternatively, on the invoice due date you can contact the debtor to ensure that the invoice has not been misplaced and allow them to correct their error before proceeding with the debt recovery process. Start your debt collection journey today with an obligation-free quote. Provide some details and one of our experienced debt collectors will be in touch shortly.

Brisbane debt collectors can help you and your business get your cash flow back on track. Macquarie Collections work with individuals and businesses from all walks of life, from sole traders and contractors to large corporations. Our experienced debt collectors have dealt with a wide variety of cases and can help you get the result you deserve.

Your dedicated account manager handles every aspect of the debt collection process to ensure that it is one less task for you to worry about. Our debt collectors Brisbane will review the outstanding invoice and deal directly with the debtor to plan a course of action to recover the outstanding payment. Whilst also keeping you updated on the progress to ensure everything runs smoothly.

Clients can apply, view and manage your Brisbane debt collection case online with our simple online processes. Use our online portal to track your progress and receive regular updates from your dedicated debt collector.

Yes! Macquarie Collections has provided thousands of clients across Australia and New Zealand with their exceptional debt recovery services.
Our knowledgeable team is fully trained to ensure you receive the best possible support and advice regardless of which state the debtor is located.

Yes! Macquarie Collections not only provide a superior Brisbane debt collection service, we are highly experienced to assist with any debt recovery throughout Australia and New Zealand. Contact us today to see how we can help you get the result you deserve.

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Collecting Debts for Clients Throughout Brisbane

Get In Touch with Our Debt Collectors in Brisbane

Don’t put off recovering your unpaid debts any longer. Our debt collection Brisbane team can help you get started today. Simply click the Enquiry Form below and one of our specialists will be in touch shortly to begin the process.

Brisbane: (07) 3556 3960